indymillennial

Posts Tagged ‘Big Brothers Big Sisters’

School’s Out Forever

In Nonprofit Best Practices, Retention, Volunteers on June 7, 2011 at 7:10 pm

It’s been a little while since I’ve written!  I’m happy to report that I completed my MPA from IUPUI’s SPEA. You can read about the results of my capstone project in my second guest blog for MCCOY.  School is officially out for me, and the world of full time employment is in!  Shortly before graduating, I joined the team at Children’s Bureau, Inc.  CB is a wonderful organization that works with thousands of Indiana families and youth.  My primary responsibility is to coordinate volunteers for all of our programs and special events.  I’m still staying busy with my personal “top 3” organizations where I’m a volunteer, too.  Last month, I attended the volunteer appreciation luncheon for School on Wheels tutors at Second Helpings.  This month, I have the honor of being a featured volunteer for Girls Inc. of Greater Indianapolis.   June is also time for me to celebrate my second anniversary as a Big Sister with Big Brothers Big Sisters of Central Indiana!  Even though it’s time for the pool, cookouts, and maybe even a vacation or two, I plan to keep up with my favorite organizations.  It’s important for organizations to stay connected to their volunteers over summer break, too.   As a nod to my new position, here are some ways to end your year on the right note and ensure your volunteers want to come back in the fall!

Top of the Class
The end of the school year brings graduation celebrations and awards for students. Volunteers are no exception- they love to be recognized for a job well done! Consider holding your appreciation celebrations in April (National Volunteer Month) or May to coincide with the end of your programs. Whether you’re featuring them in your e-newsletters, sending personalized cards, providing a meal, or giving away a meaningful gift, volunteers need to know that you appreciate their contributions. School on Wheels gave out Story People prints in small frames at their luncheon. I might be biased since I happen to love Story People already, but the quote on the print was very meaningful for what we do as tutors. I can display the print in my office, and it’s a little reminder of what the experience is for me.  You’re probably sending your donors cards regularly acknowledging their donations. What about your volunteers? What is the value of each hour of their service? Are you recognizing them regularly, too?

Read Your Organization’s Report Card
Volunteers have the right to tell your organization about their experience. Without knowing how they feel, you may lose valuable opportunities to retain your volunteers. Take this time to let them give you a grade for the year! E-surveys, discussion groups with other volunteers, and personal phone calls are all great ways to find out what your volunteers think.  Good organizations will allow volunteers multiple ways to communicate their feedback.  Always ask what you can do to improve their experience.  Your volunteers will let you know if your program has been a success.

Best Friends Forever
Remember when you were in grade school and everyone signed your yearbook before you left for the summer? In the fall, you went back to school, and sometimes, the person that signed “best friends forever” in May had moved on to a new best friend by September. For some youth programs, summer means that volunteer opportunities are put on hold until the fall.  Want to stay best friends with your volunteers?  Talk to them over the summer.  Invite them to summer social events, fundraisers, and offer special one-time volunteer opportunities.  Just like the best summer vacations, send a postcard or souvenir to let them know you’re thinking of them.  Remind them of all the fun you’re going to have when September rolls around!

How do you keep up with your volunteers over the summer?

Mentoring Fearlessly

In Mentoring, Other Nonprofit Blogs on January 25, 2011 at 1:01 am

Before I start this month’s post, I wanted to take this opportunity to thank the staff from Girls Inc for recognizing indymillennial recently, and I appreciate it if you’re reading now because of their posts!

As many of you probably know, January is National Mentoring Month.  I’ve wanted to post about mentoring for awhile now, but I think the topic is often over-blogged, especially from the perspective of a professional.  Read any of the current literature, and the findings are the same.  Mentoring positively impacts kids’ lives in various ways.  We know there are academic, social, emotional, and so many other benefits to kids if they have a caring adult in their lives.  So why is it that staffers from Big Brothers Big Sisters of Central Indiana have to stand outside in the cold in order to convince people to do this?  We can prove with research studies that mentoring is effective, but that’s as far as professional academic analysis will take us.  In order for mentoring to really “work”, there’s something almost magical that happens in the relationship.  Mentoring can be a formal decision and commitment, or it can be a more informal, organic relationship.  For mentoring nonprofits, the relationships between volunteers and youth have to be both.  How can an organization strike a balance between personal and professional?   I struggled to write this blog because I initially wanted to share  a list of tips and tricks for professionals.  However, sometimes, I think that the best way for an organization to learn is to hear about the personal decisions that lead their volunteers to commit to a mentoring relationship.  I’ve touched on the idea before that philanthropy is something that is extremely personal, and I think this is most evident in mentoring relationships.   Service is a huge part of who I am, and nothing is more personal than having/being a mentor.  This is my mentoring story:

Growing up, I was fortunate to have an amazing mentor.  My high school choir director is an incredible man, and he spent countless hours listening to me.  I told him things I didn’t feel I could confide in anyone else, and he always affirmed me while gently reminding me to look at a situation from other people’s perspectives.  The most important advice he ever gave me was “fearlessly be yourself.”  I really held on to this; as a teenager, that was probably one of the most difficult things to do, but he contributed strongly to my sense of self-esteem and self-worth.  We had dinner several months ago, and I am so thankful that he still supports me and is proud of the things I do.  Our relationship was never formalized by any program in school; it was all personal and progressed naturally.  I always hold onto my experience with him because I would have been the last kid to “need” a mentor.  I could never claim that my parents did anything less than a wonderful job raising me.  (They read this blog, so hi Mom & Dad.)  I would never have been labeled “at risk.”  I was a straight A student and never had a detention in my life.  I benefited so much from having a mentor, but no one would have ever known this if our relationship hadn’t developed.  No one would have matched me or put me in a program. That’s the same reason I sometimes dislike “professional” mentoring.  The “at risk” label sometimes implies there might be something “wrong” with the youth, and it even implies that something must be wrong before a child “needs” a mentor. Volunteers must be taught that mentoring isn’t about fixing; it’s about listening and developing a relationship.

One of the most important lessons I learned from my mentor was how to give back and be a mentor myself.  I spent a year mentoring incarcerated youth as an AmeriCorps member, and it was very difficult to have those relationships come to an end after such a short period of time.  Research tells us that for a real impact to be made, mentoring relationships often must last at least 18 months or longer.  This is the point in time where I made the first conscious decision to become a mentor.  I wanted to commit to a mentoring relationship for longer than one year.  Because I didn’t have many opportunities to develop a natural mentoring relationship with someone younger than me, I decided to seek out an organization to help me fulfill this desire. However, I had just started my first “real” job using my degree from Ball State, and I wasn’t certain that I could commit to mentoring when I was working somewhere I didn’t intend to stay for a lifetime.  I was also researching grad schools, and it became very real to me that I might move away from Indiana to pursue my degree in another state.  This would have been the wrong time for me to make a mentoring commitment in my life. I set a goal to become a mentor as soon as I thought the time was right.

Fast forward to May 2009.  I made the decision to attend IUPUI’s SPEA program for my MPA.  I had returned to Indianapolis after living in Delaware & Madison counties from 2002-2008.   I was eager to start serving the city, and I knew I would be comfortable staying in the city for at least two years.  I approached Big Brothers Big Sisters of Central Indiana, and I told them that I was ready to be a Big!  They truly listened to me during my interview process, and they asked me some TOUGH personal questions!  (I sure didn’t expect to talk about my entire dating history with someone I had just met!)  I think those questions really gave them insight into who I am.   I’m sure they listened just as well to my Little and her mom, and this helped them make a great match for us. One month later, I was matched with my then 11 year old Little Sister.  It sounds silly, but as soon as I saw her wearing her Hannah Montana shirt and grinning at me, I knew they had made a great choice for both of us.  We’ve done quite a few activities together from making pizza and playing Wii at my apartment, to visiting the Indiana Historical Society, going to an Indiana Fever game, shopping at the mall, to taking a tour of where my classes are at IUPUI, to trick-or-treating (both dressed as Taylor Swift from different parts of the “You Belong with Me” video), and this past summer, we even went on the BBBSCI trip to Chicago together.  I’ve watched her basketball games, eaten lunch with her at school, and we’ve made an annual tradition of going to the Fishers Freedom Festival together.  The Freedom Festival is something I loved growing up as a kid, and I’m glad she loves it, too.  She doesn’t know this, but one of my favorite things is when we’re in the car, and we sing whatever song happens to be on Radio Disney at the moment.  (My other favorite memory of her is when I told her I would be coming to her school for lunch, and she got on Google Maps while we were on the phone to find directions from my house to the school.  Did I mention she’s smart?)  We’ve had conversations ranging from the silly to the very serious.  She poses questions about what she’s learned in D.A.R.E. asks what my opinion is on where she should go to college, and tells me about the nice and not so nice kids at school.  We’re talking about all those “important things” that a mentor should talk about, but every single conversation has happened naturally.  BBBSCI might have matched us, but those conversations are all ours!

I will say that there are two very important people to our mentoring relationship.  One person is her mother.  If I didn’t have a strong, trusting relationship with her, there is absolutely no way that I could have such a great relationship with her daughter! I’m thankful that her mother trusts me enough to share information about her family & daughter that helps me become a better mentor.  The second person is our Match Support Specialist, Vanessa.  I firmly believe that all “professional” mentors need someone like her to guide the process.  Vanessa has been a valuable resource to us, and her particular expertise has helped me understand my Little Sister better.  This kind of support is crucial for a mentor to have; sometimes we simply need someone to talk through an idea or a tough issue with. Vanessa has been nothing but kind, reassuring, and supportive of our relationship.

As my Little Sister’s 13th birthday approaches in a few weeks, we’re already past that 18 month mark, and the professional in me is cheering.  I’ve heard people say that we must find volunteers who are willing to commit “at least x amount of time to a child.”   This is a professional “best practice” that I think requires some personal attention.  While I do agree with the literature that indicates short-term relationships can be damaging to a child, professionals must recognize that good mentoring relationships grow gradually over time. When I first began mentoring my Little Sister, I knew that I could commit at least the amount of time that I was in graduate school.  What I didn’t know was that every time I saw her, I would learn more about her and her family, and I would grow more and more attached to her.  Now, I can’t imagine ending the relationship before she graduates from high school.  I want to see her graduate, and I am committed to helping her get into college. I’ll graduate right around the same time that I was matched with her two years ago, and I can’t wait to celebrate both events with her.

How do I know for sure that we’ll stay matched?  I suppose I don’t, but something she said to me made sure that I won’t be the one to give up on her, ever.  She mentioned to me that she has three theme songs for her life.  I couldn’t wait for her to tell me what they were.   One of the songs was, of course, a Taylor Swift song.

The song?

“Fearless”

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